Privacy Policy
The data controller is:
PATSCHYS by Marketinghasen UG (haftungsbeschränkt)
Märkischer Ring 1
58097 Hagen
Germany
Represented by: Furkan Hasan Gül
Contact: hello@patschys.de
Thank you for your interest in our online shop. Protecting your privacy is important to us. Below, we inform you about how we handle your personal data.
1. Access Data and Hosting
You can visit our website without providing any personal information. Each time a web page is accessed, the web server automatically saves so-called server log files.
These may include:
- IP address
- Date and time of access
- Browser type and operating system
- Amount of data transferred
- Requested file
- Requesting provider
This data is used to ensure the smooth operation of the website and to improve our services. The legal basis is Art. 6 Para. 1 lit. f GDPR.
Our website is operated via Shopify. The provider is Shopify International Limited. Shopify processes data as part of providing the shop platform.
2. Data Processing for Contract Fulfilment and Contact
2.1 Order and Contract Fulfilment
When you place an order with us, we collect personal data that you voluntarily provide to us as part of your order. Mandatory fields are marked accordingly, as we need this data to process and ship your order.
This may include:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number, if provided
- Order data
- Payment information
Processing is carried out for contract fulfilment in accordance with Art. 6 Para. 1 lit. b GDPR. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of tax and commercial retention periods.
2.2 Customer Account
If you open a customer account, we use your data to set up and manage your account and to store your data for future orders. Processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR.
You can have your customer account deleted at any time by sending us a message to hello@patschys.de.
2.3 Contact
If you contact us by email, contact form, chat, or via social media, we process your information to handle your request. The legal basis is Art. 6 Para. 1 lit. b GDPR, insofar as it concerns contractual matters, otherwise Art. 6 Para. 1 lit. f GDPR.
3. Data Processing for Shipping
For the delivery of your order, we pass on the necessary data to the respective shipping service provider. This is done for contract fulfilment in accordance with Art. 6 Para. 1 lit. b GDPR.
Depending on the order and availability, various shipping service providers may be used. These may include, for example, DHL, DPD, GLS, Hermes, UPS or comparable providers.
If you have consented during or after the ordering process, your email address or telephone number may be passed on to the shipping service provider so that they can inform you about the delivery. The legal basis is Art. 6 Para. 1 lit. a GDPR.
4. Data Processing for Payment Processing
To process payments, we work with external payment service providers, credit institutions, and technical service providers. Depending on the selected payment method, we pass on the necessary data to the respective provider.
This may include:
- Shopify Payments
- PayPal
- Klarna
- Credit card providers
- Apple Pay
- Google Pay
- Other payment methods displayed at checkout
Processing is carried out for contract fulfilment in accordance with Art. 6 Para. 1 lit. b GDPR. In some cases, payment service providers collect data themselves. In this case, the privacy notices of the respective provider also apply.
Furthermore, data may be processed for fraud prevention, payment security, and optimisation of our payment processes. The legal basis is Art. 6 Para. 1 lit. f GDPR.
5. Advertising via Email
5.1 Newsletter
If you subscribe to our newsletter, we use your email address to regularly send you information about products, offers, and news from PATSCHYS. Processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR.
You can unsubscribe at any time via the unsubscribe link in the newsletter or by sending a message to hello@patschys.de.
5.2 Newsletter Analysis
If you have consented, we can analyse whether newsletters are opened and which links are clicked. This helps us to improve our content and offers.
The legal basis is Art. 6 Para. 1 lit. a GDPR.
6. Cookies and Other Technologies
Our website uses cookies and similar technologies. Cookies are small text files that are stored on your device.
Some cookies are necessary for the shop to function, for example for the shopping cart, checkout, and security. We only use other cookies with your consent, for example for analysis, marketing, and personalised advertising.
The legal bases are Art. 6 Para. 1 lit. f GDPR for technically necessary cookies and Art. 6 Para. 1 lit. a GDPR for cookies requiring consent.
You can change your cookie settings at any time via our cookie banner or adjust your browser settings. If you disable cookies, the functionality of the website may be limited.
7. Consent Management
To manage your consents, we may use a Consent Management Platform. This helps us to store, manage, and prove consents.
Data such as IP address, date and time, browser information, and your consent status may be processed. The legal basis is Art. 6 Para. 1 lit. c GDPR.
If we use a specific provider such as Usercentrics, Cookiebot, or a Shopify Cookie App, this provider will be added accordingly to this privacy policy.
8. Analysis and Online Marketing
If you have consented, we use analysis and marketing tools to improve our services and display more relevant advertising. The legal basis is Art. 6 Para. 1 lit. a GDPR.
8.1 Google Services
We may use services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. These may include Google Analytics, Google Ads, Google Tag Manager, Google reCAPTCHA, YouTube integrations, or Google Maps.
Data such as IP address, device information, browser information, time of visit, and usage behaviour may be processed. Data may also be transferred to Google LLC in the USA.
Use only occurs if consent is required for this and has been given.
8.2 Meta Services
We may use services of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. These include in particular Meta Pixel, Facebook Ads, Instagram Ads, and Custom Audiences.
With the help of these services, we can measure how users interact with our website and display more relevant advertising on Facebook and Instagram. Data such as IP address, device information, browser information, time of visit, purchase events, and hashed contact data may be processed.
Data may also be transferred to Meta Platforms Inc. in the USA.
8.3 TikTok Pixel
We may use the TikTok Pixel to measure the success of our advertising and display relevant ads. The provider is TikTok Technology Limited or TikTok Information Technologies UK Limited.
Data such as IP address, device information, browser information, time of visit, and interactions on our website may be processed.
8.4 Pinterest, Snapchat and other platforms
If we use other advertising platforms, data may also be processed there for analysis and advertising optimisation. Use only occurs if the respective legal basis exists.
9. Social Media
We may operate online presences on social networks, for example on Instagram, Facebook, TikTok, Pinterest, or YouTube.
If you visit our profiles or interact with us there, personal data may be processed by the respective platform operators. The privacy notices of the respective platform also apply to this processing.
Insofar as we are jointly responsible with platform operators for individual processing operations, this is done on the basis of Art. 26 GDPR.
10. Data Transfer to Service Providers
We work with external service providers to operate our shop. These may include:
- Shop platforms
- Payment providers
- Shipping service providers
- Fulfillment service providers
- Email and newsletter providers
- Marketing and analysis providers
- Support and chat providers
Insofar as service providers process personal data on our behalf, we conclude corresponding data processing agreements.
11. Transfer to Third Countries
When using certain service providers, personal data may be transferred to countries outside the European Union.
In these cases, we ensure that suitable safeguards are in place, for example, adequacy decisions of the European Commission or standard contractual clauses.
12. Storage Duration
We store personal data only for as long as necessary for the respective purpose. Insofar as statutory retention periods exist, we store the data for the duration of these periods.
13. Your Rights
As a data subject, you have the following rights:
- Right to information in accordance with Art. 15 GDPR
- Right to rectification in accordance with Art. 16 GDPR
- Right to erasure in accordance with Art. 17 GDPR
- Right to restriction of processing in accordance with Art. 18 GDPR
- Right to data portability in accordance with Art. 20 GDPR
- Right to object in accordance with Art. 21 GDPR
- Right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR
The GDPR requires that users be informed, among other things, about the controller, purposes, legal bases, recipients, storage duration, and data subject rights. :contentReference[oaicite:1]{index=1}
14. Right to Object
Insofar as we process personal data on the basis of legitimate interests in accordance with Art. 6 Para. 1 lit. f GDPR, you can object to this processing with effect for the future.
If the processing is carried out for direct marketing purposes, you can object at any time. After that, we will no longer use your data for direct marketing.
15. Contact
For questions regarding the collection, processing, or use of your personal data as well as for information, correction, restriction, or deletion of data, you can contact us at any time: